Stefanini TechTeam Announces Extension of Service Desk Contract With Provider of Web-Based Auto Financing Solutions
Southfield, Michigan – November 1, 2011 – Stefanini IT Solutions (www.techteam.com), today announced the extension of its contract through 2012 for IT service desk support with RouteOne, a leading provider of web-based automobile financing solutions for automotive dealerships.
The RouteOne contract extension is the latest customer endorsement received by Stefanini TechTeam, which has been recognized by industry experts as a global leader in help desk outsourcing.
Under the agreement, Stefanini TechTeam will provide IT service desk support for over 20,000 dealerships across the US and Canada who utilize RouteOne’s online credit application management system. Stefanini also provides support for the 8,000 dealers utilizing RouteOne’s mobile apps, available on iPhones, iPads, and Android devices.
“Stefanini TechTeam has a longstanding relationship with RouteOne and this contract extension highlights our ability to anticipate and respond to their business growth and the unique needs of the auto finance industry," said Antonio Moreira, CEO, Stefanini TechTeam North America & APAC.
“As RouteOne continues to grow, our service desk capabilities must keep pace with increasing demand to provide our dealerships with the instant support they need to remain competitive. Stefanini TechTeam has proven to be the ideal partner," said Michael Jurecki, CEO of Route One. "We have come to rely on their technical capabilities, processes and methodologies which enable us to increase our value for our dealership customers."
RouteOne was formed in 2002 by Ally Financial, Ford Motor Credit Company, TD Auto Finance, and Toyota Financial Services to create a more streamlined credit application for automobile dealers and their customers. Providing access to more than 20,000 dealers in North America, RouteOne’s web-based system allows automotive dealers to submit credit applications to the largest indirect lenders, request credit reports, and increase profitability with RouteOne’s free Dealer Reporting Suite. RouteOne’s open integration business model also allows the dealer to integrate with their choice of a wide variety of best in class providers, including DSPs, CRM systems, F&I modules and menu providers. RouteOne offers dealers a common platform for all their credit application financing needs. More information is available at www.routeone.com.
About Stefanini TechTeam
Stefanini IT Solutions was founded in 1987 and emerged as a leader in such areas as application outsourcing and software application development. As part of its continued global expansion, Stefanini IT Solutions acquired two US-based IT companies and formed Stefanini TechTeam. In 2010, Stefanini acquired IT outsourcing provider TechTeam Global, a recognized global leader inIT outsourcing services including IT service desk and desktop managed services. Early in 2011, Stefanini acquired CXI, a leading provider of technical staffing services and SAP consulting. Stefanini TechTeam is a full service global provider of offshore, onshore and nearshore outsourcing, IT consulting, systems integration and application and strategic staffing services to Fortune 1000 enterprises around the world.
Today, Stefanini TechTeam brings decades of IT expertise to clients around the globe. We employ over 13,600 employees in 28 countries across the America, Europe, Africa, Australia, and Asia. Our client base includes over 450 active clients with a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Stefanini TechTeam offers clients the benefit of our financial stability, sustained year-over-year growth, and zero net debt. Our global headquarters is located in Sao Paulo, Brazil with European headquarters in Brussels and North American headquarters in Detroit.